Total Care Home Health Agency

The agency failed to ensure the Certified Home Health Aide (CHHA) received the required 12-hour in-service training annually, for one of one CHHA personnel file reviewed (CHHA 1).

The facility failed to ensure the clinical records contained accurate comprehensive medication profiles for two of seven patients reviewed (Patients 2 and 5), when the medication profiles did not accurately reflect the medications Patients 2 and 5, were taking in the home.

The agency failed to ensure home health services were provided by the agency in accordance with the physician orders and the plan of care (POC), for three of seven sampled patients (Patients 1 and 4), when: 1. For Patient 1, a recertification visit was not conducted as ordered by the physician; 2.…

The agency failed to ensure the home health agency staff receive the appropriate orientation, training, and competency evaluation, for six of six personnel files reviewed.

The agency failed to ensure expired medical supplies were not readily available for use.