Top Care Home Health

The agency failed to complete the Individual Patient Emergency Preparedness Plan (IPEPP- is a written guide for unexpected events), per the agency’s policy and procedure, for 2 of 7 sampled patients (Patients 6 and 7) . This failure risks interruption of essential services during an emergency like…

The agency failed to participate in community wide emergency preparedness drills.

The agency failed to ensure infection prevention was followed for 1 of 2 home visits conducted.

The agency failed to complete the Start of Care (SOC) visit within 48 hours of the referral date for 1 of 7 sampled patients (Patients 7).

The agency failed to ensure the referral order for 1 of 7 sampled patients (Patient 6) was followed when the physician ordered a Certified Home Health Aide (CHHA).

The agency failed to ensure a patient's clinical record was accurate for 1 of 7 sampled patients (Patient 4) when Patient 4’s Individual Patient Emergency Preparedness Plan Assessment (IPEPPA- is a written guide for unexpected events), had conflicting information with the Comprehensive Assessment…

The agency failed to ensure the ordered frequency of visits were followed for 2 of 7 sampled patients (5,7).

The facility failed to ensure standards of infection control were followed for 2 of 2 home visits conducted (4, 5) when: (1) The Physical Therapist (PT) did not follow the manufacturer's guideline for disinfecting the used equipment, and the disinfecting wipes were expired, and (2) The Certified…

The agency failed to identify late document submission as a focus for quality improvement for 1 of 7 sampled patients (6).

The agency failed to ensure documentation was submitted in a timely manner for 4 of 7 sampled patients (1, 2, 3, 6).

The agency failed to ensure a 60-day summary was completed for 1 of 9 sampled patients (7).

The agency failed to ensure the medication profile for 1 of 9 patients (6) was accurate.