Texas Family Choice Home Health Care

The agency failed to ensure all patients received home health services as ordered in the individualized POC.

The agency failed to ensure proper written notice was provided in advance of terminating care for 1 (Patients #1) of 1 patient who was discharged with “Goals Met.” The agency failed to provide the patient with the CMS form titled, “Notice of Medicare Non-Coverage.” Failure to provide notice of…

The agency failed to ensure effective coordination of care between the agency and the physician for 1 (Patient #4) of 1 client who reported a change in condition and was discharged.

The agency failed to ensure that their efforts were coordinated with other healthcare providers who had provided services to agency patients.

The agency failed to ensure the clinical record or minutes of case conferences established that effective interchange, reporting, and coordination of patient care had occurred with the physician and the agency and the Registered Nurse (RN) and the home health aide (hha) regarding the following: (A).

The agency failed to ensure the patient's Plan of Care (POC) in 4 of 4 records was followed as ordered by the physician.