Superior Home Care

The home health agency (HHA) failed to ensure each patient received a patient specific comprehensive assessment.

The home health agency (HHA) failed to provide care planning, coordination of services, and quality of care as required.

The home health agency (HHA) failed to maintain a home health-wide, data-driven quality assurance and performance improvement (QAPI) program.

The home health agency (HHA) failed to fully implement, maintain, and document an infection control (IC) program.

The home health agency (HHA) failed to provide necessary oversight and supervision of the HHA.

The home health agency (HHA) did not ensure plan's for the HHA's patients during a natural or man-made disaster.

The agency staff did not follow accepted standards of practice including the use of standard precautions, to prevent the transmission of infections while providing care for 1 of 3 patients who had surveyor observed home visits.

The Home Health Agency (HHA) had not maintained a coordinated agency-wide program for surveillance, identification, prevention, control and investigation of infections and communicable diseases; and was an integral part of the HHA's QAPI program.

The facility did not provide skilled professional services by health care professionals who meet the appropriate qualifications.

The Home Health Agency did not ensure that each patient had a comprehensive assessment completed no later than 5 calendar days after the start of care.

The agency did not ensure that all ordered patient medications had been reviewed in order to identify any potential adverse effects and drug reactions for 6 of 15 patients.

The home health agency did not ensure that each patient's comprehensive assessment was updated no less frequently than the last 5 days of every 60 days beginning with the start-of-care date.

The agency did not ensure that all patient plans of care contained all required elements.

The home health agency (HHA) did not ensure that all physician orders were recorded in the plan of care for 1 of 7 sampled patients who had a complete medical record review.

The home health agency did not ensure pneumococcal vaccines were administered per agency policy developed in consultation with a physician.

The home health agency (HHA) did not coordinate care delivery to meet the patient's needs for 1 of 15 sampled patients.

The agency did not provide services that were ordered by the physician for 2 of 15 patients.

The home health agency (HHA) did not ensure it employed qualified personnel.