Ssm Health at Home Home Health - Fond Du Lac

The agency staff failed to perform hand hygiene/glove changes per policy and failed to ensure distinct separation of clean and dirty equipment and supplies for 1 of 2 patients (Patient #6) observed in a total of 7 patient home visits.

The agency Home Health Aide (HHA) failed to provide services accordingly to plan of care orders in 1 of 1 HHA visits observed (Patient #1) in a total of 7 patient visits conducted.

The agency failed to involve patients/families with meeting the patient's Physical Therapy (PT) needs in 5 of 7 patients with therapy ordered at admission out of a total of 10 patient records reviewed (Patients #1, #3, #5, #8 and #9).

The agency's therapy services failed to complete on going assessments of vital signs during visits for 4 of 13 (#6, 10, 12, & 13) client records reviewed.