Safeway Healthcare Services Inc

The agency failed to encode and electronically submit each completed OASIS assessment (a tool used by CMS to collect certain patient information) to the CMS system within 30 days of completing the assessment of the beneficiary for 215 OASIS assessments submitted during 07/06/2025 to 07/06/2026 for…

The agency failed to ensure that all entries in the patients’ clinical records were completed and appropriately authenticated, dated, timed with a primary author’s signature and title, who had reviewed and approved the entry, in two (Patients # 4 and 5) of four patient records reviewed for…

The agency failed to ensure that patients had the administrators name in order to receive complaints for three (Patients # 1, 2, and 3) of three patients who received a home visit.

The agency failed to ensure that the individualized plan of care was reviewed and revised by the physician or allowed practitioner who was responsible for the home health plan of care and the HHA no less frequently than once every 60 days, beginning with the start of care date for one (Patient # 3)…

The agency failed to coordinate care with a physician, outpatient facility, and involve the patient in the coordination of care activities for one (Client # 1) of two clients with a diagnosis of kidney disease who received a home visit.

The agency failed to make an onsite hha supervisory visit to the patient's home no less frequently than every 14 days for one (Patient # 2) of one patient record reviewed in which the patient received hha visits.

The agency failed to document both the existence of a complaint and the resolution of the complaint of a patient in one (Patient # 1) of one licensed and certified patient record reviewed for complaint investigation.

Failed to ensure that the agency provided services that were ordered by the physician as indicated in the plan of care; the individualized plan of care was not followed in that the ordered supplies were not provided in a timely manner by the agency to one (Patient # 1) of one active Licensed and…

The agency failed to a complete a transfer summary that was sent, to the primary care physician, within two business days after the agency become aware of an unplanned transfer, the patient still received care in the health care facility at the time when the Home Health Agency became aware of the…