Restorative Care Home Health Services, Inc

The agency failed to complete an internal review of its emergency preparedness and response plan at least annually for calendar years 2015, 2016 and 2017 to evaluate its effectiveness and to update the plan as needed.

The agency failed to test the response phase of its emergency preparedness plan in a planned drill as part of an annual internal review of the emergency preparedness plan for calendar years 2015, 2016 and 2017. The failure to test the response phase in a planned drill as part of an annual review of…

The home health agency failed to protect the patient's right to appeal discontinuation of home health services.

The supervising nurse failed to ensure the patients' Plan of Care (POC) were executed as written in 7 (Records 3,4,5,6,7,8 and 9) of 10 active patient records reviewed in which the physician ordered home health services.

The agency failed to ensure that each of the tasks listed at paragraph 484.36(a)(1) (iii) and (ix)-(xi) were evaluated by observation of the home health aides' (hha) performance of the tasks with a patient.