Quality Health Services LLC

The agency failed to provide initial and ongoing training to staff, provide training at least annually, demonstrate staff knowledge and maintain documentation of all emergency preparedness training.

The agency's Emergency Preparedness Plan (EPP) failed to contain documentation of the agency participating in a facility- based or community-based exercise to test the agency's EPP.

The agency failed to ensure at least one qualifying service was provided directly through agency employees.

The agency failed to provide the contact information for the HHA (home health agency) administrator, including the administrator's name, business address, and phone number in order to receive complaints.

The agency failed to include all necessary information on the Plan of Care (POC).

The agency failed to ensure the OASIS data accurately reflected the patient's status at the time of assessment in one (1) of six (6) medical records reviewed in the survey sample.

The agency failed to send the patient's discharge summary to the primary care physician or primary care practitioner within 5 business days from the date of the final visit for one (1) of two (2) closed medical records for patients admitted on or after 01/13/2018 and were reviewed in the survey…