Providence Home Care

The agency failed to ensure the Emergency Preparedness Coordinator designation in the emergency preparedness program was updated for all patients and employees.

The agency failed to ensure the communication plan was updated with current employee contact information for all patients and staff.

The agency failed to ensure annual training and testing for emergency preparedness in calendar years 2024 and 2025 was conducted for all patients and employees.

The agency failed to ensure emergency preparedness disaster table-top exercises, drills, community drills or plan activation events were conducted in calendar years 2024 and 2025 for all patients and employees.

The agency failed to ensure that neither advance beneficiary notice nor HHCOC notice was provided to two (Patients #15 and #16) of 17 patients.

The agency failed to: Show documentation of the problems encountered by the HHA related to behaviors that impeded the HHA from providing care and services for one (Patient #15) of 17 patients.Educate the patient on potential health outcomes from discontinued HHA care and services for one (Patient…

The agency failed to ensure individualized patient POCs included: Identification of wound sites and related goals for six (Patient #4, 6, 7, 13, 15 and #16) of 17 patients.A primary and secondary diagnoses for one (Patient #5) of 17 patients.Goals related to the primary diagnosis for one (Patient…

The agency failed to ensure services were provided as ordered on the POC’s: SN to measure wound sites every visit as ordered for one (Patient #4) of 17 patients.SN to conduct visit frequencies as ordered by the physicians for three (Patients #4, 7 and #13) of 17 patients.PT to conduct visit…

The agency failed to ensure SN visit notes were completed for two (Patients #6 and #7) of 17 patients.

The agency failed to ensure completed: Transfer summaries were provided to the receiving service provider for four (Patients #9, 10, 12 and #17) of 17 patients.

The agency failed to ensure: 1. skilled nurse services were provided as ordered for one (Patient #1) of seventeen patients and 2. speech therapy services were provided as ordered for one (Patient #2) of seventeen patients.

The agency failed to: 1. develop an individualized plan of care to include weight parameters and monitoring of weight for one (Patient #2) of seventeen patients, and 2. develop an individualized plan of care outlining the assessment and monitoring of wounds for two (Patient #5 and 6) of seventeen…

The agency failed to ensure an all hazard risk assessment was dated when completed for the agency, potentially affecting 129 patients and all staff members.

The agency failed to ensure emergency preparedness disaster table exercises and drills were completed for fiscal years 2019 and 2020, potentially affecting 129 patients and all staff members.

The agency failed to ensure physician orders on the POCs were followed for three (Patients #1, 2 and #5) of 10. Findings: Patient #1 A review of the POC dated 08/28/20 through 10/26/20 showed orders for SN to assess FSBS ranges each visit.

The agency failed to ensure governing body over-site of the operating budget and allocation of resources for fiscal years 2018 and 2019 effecting 129 patients and staff.

The agency failed to ensure: 1. Medication regimen changes were updated on the medication profile for two (Pt's #1 and #4) of 10 patients and; 2. Medication embedded wound care supplies were included in the review of medications for potential/adverse effects, drug reactions, side effects…

The agency failed to ensure discharge summaries were provided to receiving providers after patient discharges from the agency for two (Patient #9 and #10) of 10. Findings: Patient #9 A review of the clinical record showed no documentation the receiving health care provider was provided a copy of…