Professional Home Health Care, Inc

The agency failed to: 1. Ensure files containing patient health information (PHI) were safeguarded and protected during a home visit when the bag containing the patient's clinical documents was left unsecured and visible in the passenger section of the licensed staff's vehicle; and 2. Ensure the…

The agency did not ensure completion of the comprehensive nursing assessment to include the patient's care preferences, personal goals, and strengths and limitations, during the initial comprehensive assessment, for two of seven sampled patients (Patient's 3 and 4).

The agency failed to have documentation in place to track patient visits and personnel assignments.

The agency failed to maintain confidentiality of patient health information when they utilized a non-employee/non-contracted individual to interpret for Spanish speaking patients.