Professional Home Health

The SN staff failed to promptly alert the physician the need to alter the plan of care based on patient specific needs assessed for one (#5) of thirteen (#1 - #13) records reviewed.

The RN staff failed to conduct an onsite supervisory visit of the Home Health Aide at least every 14 days for one (#3) of two (#3 and #9) records reviewed with orders for Home Health Aide services.

The agency failed to ensure an advance beneficiary notice was provided prior to being discharged from the agency for two (Patients #8 and #10) of 10 patients.

The agency failed to: 1. Show documentation of the problems encountered by the agency related to behaviors that impeded the agency from providing care and services for one (Patient #10) of 10 patients; 2. Educate the patient on potential health outcomes from discontinued agency care and services…

The agency failed to ensure the individualized patient POCs included recurring urinary catheter change treatment intervention due dates were documented for two (Patients #5 and #7) of 10 patients.

The agency failed to ensure care was coordinated between the agency and physician for two (Patient #3 and #5) of 10 patients.