Prime Home Care - Joliet

The Agency failed to ensure care and services were provided as ordered by the Physician in the POC for 3 of 17 (Pts. #7, 9 and 12) clinical records reviewed.

The Agency failed to ensure in 1 of 7 home visits (Pt.#7) that Standard Precautions were followed.

The Agency failed to ensure in 1 of 9 Pts.

The Agency failed to provide the Pt./patient’s representative information regarding the Administrator for 17 of 17 (Pts. #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ,13, 14, 15, 16 and 17) clinical records reviewed.

The Agency failed to ensure Plans of Care for 2 of 17 (Pts. # 7 and 9) clinical records reviewed included all the requirements.

The Agency failed to ensure that wound treatment provided for 2 of 17 (Pts. #9 and #12) was ordered by the Physician.

The Agency failed to provide the Pt./patient's representative the Agency Clinical Manager's name for 17 of 17 (Pts. #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 and 17) clinical records reviewed.

The Agency failed to ensure that the Physician was sent a copy of the Discharge summary for 2 of 5 (Pts. #14 and 16) discharged clinical records reviewed.

The Agency failed to ensure the POC was accurate and approved by the Physician, as required by the Agency.

The Agency failed to ensure SN visits were provided, and treatments were performed based on the PsOC.

The Agency failed to ensure medication administration information contained in the clinical record is accurate.