Personal Touch Homecare of VA

The agency failed to ensure that each patient receives the home health services written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry…

The agency failed to ensure services and treatments were administered only as ordered by a physician for one (1) of four (4) clinical records reviewed in the survey sample.