Overlook Care at Home

The Agency failed to maintain an emergency preparedness plan that was reviewed and updated at least every two years.

The Agency failed to ensure that initial training in Emergency Preparedness Policies and Procedures was provided to new staff during orientation and that training was provided to existing staff at least every two years.

The Agency failed to conduct exercises to test the Emergency Plan at least annually.

The Agency failed to ensure its staff provided an initial comprehensive assessment visit within 48 hours of a referral order, for one Patient (#3), out of a total sample of seven Patients.

The Agency failed to ensure its staff accurately identified medications for one Patient (#4), out of a total sample of seven Patients.