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Optimal Home Health

(818) 786-248919634 Ventura Blvd Suite 218, Tarzana, CA 91356
CMS Certification Number 059367 · Proprietary · Medicare-certified since 08/08/2011
38deficiencies since 2018
7serious
4inspections
2CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2022-05-11

· Recertification · 30 deficiencies · CMS source report (PDF)
Serious Reporting Oasis Information

The Home Health Agency (HHA) failed to ensure that the Condition of Participation for Reporting OASIS Information was met as follows: The HHA failed to ensure, the Outcome and Assessment Information Set (OASIS, used to collect and report assessment data) were accurately reflect the patient's health…

Source: CMS Form 2567, inspection 2022-05-11, tag G0370 · view on CMS
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Serious Care Planning, Coordination, Quality Of Care

The Home Health agency (HHA) agency failed to ensure the Condition of Participation regarding Care Planning, Coordination, Quality of Care was met as follows: 1. The HHA failed to follow the plan of care (POC) for five of ten patients (Patient 1, 2, 3, 4 and 10).

Source: CMS Form 2567, inspection 2022-05-11, tag G0570 · view on CMS
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Serious Infection Prevention And Control

This condition is not met as evidence by: Based on interview and record review the home health agency (HHA) failed to develop and implement its policy and procedures regarding Coronavirus disease (COVID 19, a severe respiratory illness caused by virus and spread from person to person) infection…

Source: CMS Form 2567, inspection 2022-05-11, tag G0680 · view on CMS
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Serious Skilled Professional Services

The Home Health agency (HHA) agency failed to ensure the Condition of Participation regarding Skilled Professional Services was met as follows: 1. The HHA failed to ensure the skilled nurse (SN) assessed the skin and notify the physician regarding increased blood sugar and change of condition for…

Source: CMS Form 2567, inspection 2022-05-11, tag G0700 · view on CMS
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Serious Organization And Administration Of Services

The Home Health agency (HHA) agency failed to ensure the Condition of Participation for Organization and Administration of Services was met as follows: 1. The HHA governing body failed to execute their responsibilities for the agency's overall management and operation and provision of home health…

Source: CMS Form 2567, inspection 2022-05-11, tag G0940 · view on CMS
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Serious Clinical Records

The Home Health agency (HHA) agency failed to ensure the Condition of Participation for Clinical Records was met as follows: 1. The HHA failed to ensure the Certified Home Health Aide (CHHA) documented and uploaded the current clinical notes for one of 10 sampled patients (Patient 9).

Source: CMS Form 2567, inspection 2022-05-11, tag G1008 · view on CMS
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Moderate Development Of Ep Policies And Procedures

The Home Health Agency (HHA) failed to review and update their policy and procedure for emergency preparedness.

Source: CMS Form 2567, inspection 2022-05-11, tag E0013 · view on CMS
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Moderate Ep Training Program

The Home Health Agency (HHA) failed to develop and maintain a training program for the agency staff to ensure each employee is able to perform their duties in the event of an emergency or disaster.

Source: CMS Form 2567, inspection 2022-05-11, tag E0037 · view on CMS
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Moderate Ep Testing Requirements

The Home Health Agency (HHA) failed to develop and maintain a testing program for all staffs to ensure each staff is aware of their duties in the event of an emergency or disaster.

Source: CMS Form 2567, inspection 2022-05-11, tag E0039 · view on CMS
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Moderate Accuracy Of Encoded Oasis Data

The facility failed to ensure the Outcome and Assessment Information Set (OASIS) transmitted to the Centers for Medicare & Medicaid Services (CMS) were accurate and reflected the status of the patients at the time of the assessment, for two of 10 patients (Patients 3 and 6).

Source: CMS Form 2567, inspection 2022-05-11, tag G0374 · view on CMS
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Moderate Plan Of Care

The home health agency (HHA) failed to follow the plan of care (POC) for five of ten sampled patients (Patient 1, 2, 3, 4, and 10).

Source: CMS Form 2567, inspection 2022-05-11, tag G0572 · view on CMS
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Moderate Program Scope

The Home Health Agency (HHA) failed to ensure Quality Assessment and Performance Improvement (QAPI) program on the year 2021, that included procedure for measurement and analysis of indicators and address the frequency which measurement and analysis.

Source: CMS Form 2567, inspection 2022-05-11, tag G0642 · view on CMS
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Moderate Program Data

The Home Health Agency (HHA) failed to provide documented evidence the HHA's governing body approved the frequency and detail of the data collection done by the HHA's 2021 Quality Assessment and Performance Improvement (QAPI) program.

Source: CMS Form 2567, inspection 2022-05-11, tag G0644 · view on CMS
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Moderate Executive Responsibilities For Qapi

The Home Health Agency (HHA) governing body failed to execute their responsibilities to ensure: (1) An ongoing program for quality improvement and patient safety is defined, implemented, and maintained.

Source: CMS Form 2567, inspection 2022-05-11, tag G0660 · view on CMS
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Moderate text mentions immediate jeopardy Covid-19 Vaccination Of Home Health Agency Staff

The home health agency (HHA) failed to develop and implement its policy and procedures regarding Coronavirus disease (COVID 19, a severe respiratory illness caused by virus and spread from person to person) infection control on employees’ vaccination requirements, for 29 out of 30 agency employees…

Source: CMS Form 2567, inspection 2022-05-11, tag G0687 · view on CMS
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Moderate Responsibilities Of Skilled Professionals

The home health agency (HHA) failed to ensure the skilled nurse (SN), during each visit to the patient, conduct skin assessment and status of the patient's pressure ulcer (areas of localized damage to the skin and underlying tissue), notify the physician when the patient's blood sugar level result…

Source: CMS Form 2567, inspection 2022-05-11, tag G0704 · view on CMS
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Moderate 12 Hours Inservice Every 12 Months

The Home Health Agency (HHA) failed to ensure that at least 12 hours of in-service during a 12-month period was given to six of six Certified Home Health Aides (CHHA 1, CHHA 2, CHHA 3, CHHA 4, CHHA 5, and CHHA 6).

Source: CMS Form 2567, inspection 2022-05-11, tag G0774 · view on CMS
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Moderate Governing Body

The home health agency (HHA) governing body failed to execute their responsibilities for the agency's overall management and operation and provision of home health services by failing to: 1. Ensure the skilled nurse (SN), during each visit to the patient, implemented the plans of care (POC) for two…

Source: CMS Form 2567, inspection 2022-05-11, tag G0942 · view on CMS
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Moderate Authentication

The facility failed to ensure nine out of 10 sampled patients (Patients 1, 2, 3, 4, 5, 6, 7, 8, and 9) Outcome and Assessment Information Set (OASIS) were reviewed, approved and signed.

Source: CMS Form 2567, inspection 2022-05-11, tag G1024 · view on CMS
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Minor A Review Of All Current Medications

The Home Health Agency (HHA) failed to review and document all the medications the patient is currently using for 2 of 10 sampled patients (Patients 3 and 6).

Source: CMS Form 2567, inspection 2022-05-11, tag G0536 · view on CMS
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Minor Only As Ordered By A Physician

The home health agency (HHA) failed to obtain a physician's order for the administration of Neosporin (used to prevent and treat minor skin infections caused by small cuts, scrapes, or burns) topical ointment to the left heel pressure ulcer (areas of localized damage to the skin and underlying…

Source: CMS Form 2567, inspection 2022-05-11, tag G0580 · view on CMS
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Minor High Risk, High Volume, Or Problem-Prone Area

The Home Health Agency (HHA) 2021 Quality Assessment and Performance Improvement (QAPI) program failed to provide documented evidence of the QAPI program that focuses on high risk, high volume, or problem-prone areas.

Source: CMS Form 2567, inspection 2022-05-11, tag G0648 · view on CMS
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Minor Incidence, Prevalence, Severity Of Problems

The Home Health Agency (HHA) 2021 Quality Assessment and Performance Improvement (QAPI) program failed to provide documented evidence identifying incidence, prevalence, and severity of problem areas.

Source: CMS Form 2567, inspection 2022-05-11, tag G0650 · view on CMS
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Minor Improvements Are Sustained

The Home Health Agency (HHA) 2021 Quality Assessment and Performance Improvement (QAPI) failed to measure success and track performance to ensure that improvements were sustained.

Source: CMS Form 2567, inspection 2022-05-11, tag G0656 · view on CMS
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Minor Provide Services In The Plan Of Care

The home health agency (HHA) failed to follow the Plan of Care (POC) for one of 10 sampled patients (Patients 1).

Source: CMS Form 2567, inspection 2022-05-11, tag G0710 · view on CMS
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Minor Participate In Hha-Sponsored In-Service

The Home Health Agency (HHA) failed to provide in-services to all licensed staffs.

Source: CMS Form 2567, inspection 2022-05-11, tag G0722 · view on CMS
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Minor Nursing Services Supervised By Rn

The Home Health agency (HHA) failed to ensure nursing services are under the supervision of a Registered Nurse (RN) for nine of 10 patients (Patients 1, 2, 3, 4, 5, 6, 7, 8, and 9).

Source: CMS Form 2567, inspection 2022-05-11, tag G0726 · view on CMS
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Minor Ensure That Hha Employs Qualified Personnel

The home health agency (HHA) failed to have qualified personnel by failing to: 1. Ensure one of 28 staff (Licensed Vocational Nurse 9 [LVN 9]) had the required experience to work for the agency.

Source: CMS Form 2567, inspection 2022-05-11, tag G0952 · view on CMS
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Minor Required Items In Clinical Record

The Home Health Agency (HHA) failed to ensure the Certified Home Health Aide (CHHA) documented and uploaded the current clinical notes for one of 10 sampled patients (Patient 9).

Source: CMS Form 2567, inspection 2022-05-11, tag G1012 · view on CMS
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Minor Discharge And Transfer Summaries

The home health agency (HHA) failed to discharge a patient and complete a discharge summary for one of 10 patients (Patients 2).

Source: CMS Form 2567, inspection 2022-05-11, tag G1022 · view on CMS
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Inspection 2022-05-11

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2020-01-17

· Recertification · 4 deficiencies · CMS source report (PDF)
Moderate Update Of The Comprehensive Assessment

The home health agency (HHA) failed to ensure the comprehensive assessment demonstrated the continuing need for skilled nursing services for one of three sampled patients (Patient #1).

Source: CMS Form 2567, inspection 2020-01-17, tag G0544 · view on CMS
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Moderate Plan Of Care

The Home Health agency (HHA) skilled nurse failed to evaluate the Plan of Care (POC) with the patients or representative, when the patients' care giver was not available for one month, for two of seven sample patients (Patient 4 and Patient 5).

Source: CMS Form 2567, inspection 2020-01-17, tag G0572 · view on CMS
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Minor Development And Evaluation Of Plan Of Care

In a Based on observation, interview and record review, the Home Health agency (HHA) failed to develop the plan of care (POC) prior to the recertification benefit started for three of seven sample patients (Patient # 4,5,and 6).

Source: CMS Form 2567, inspection 2020-01-17, tag G0708 · view on CMS
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Minor Required Items In Clinical Record

The home health agency (HHA) failed to ensure the clinical records of three of seven sampled patients (Patients 3, 4, 5) contained current skilled nurse visit notes.

Source: CMS Form 2567, inspection 2020-01-17, tag G1012 · view on CMS
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Inspection 2018-01-02

· Complaint, Sample Validation · 4 deficiencies · CMS source report (PDF)
Serious Acceptance Of Patients, Poc, Med Super

The home health agency (HHA) failed to meet the Condition of Participation for acceptance of patients, plan of care and medical supervison, as follows: The agency staff failed to ensure the care provided for 3 of 12 sampled patients (Patients 6, 7 and 8) followed the written plan of care (POC) that…

Source: CMS Form 2567, inspection 2018-01-02, tag G0156 · view on CMS
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Moderate Acceptance Of Patients, Poc, Med Super

The agency staff failed to ensure care provided for 3 of 12 sampled patients (Patients 6, 7, and 8) followed the written plan of care (POC) that was established by the physician for each patient.

Source: CMS Form 2567, inspection 2018-01-02, tag G0158 · view on CMS
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Moderate Periodic Review Of Plan Of Care

The Skilled Nurse (SN) failed to promptly alert the attending physician to changes in condition that suggest the need to alter the plan of care for 1 of 16 sample patients (Patient 6).

Source: CMS Form 2567, inspection 2018-01-02, tag G0164 · view on CMS
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Moderate Conformance With Physician Orders

The home health agency (HHA) failed to ensure the Skilled Nurse (SN) administered treatment as ordered by the physician for 1 of 12 sample patients (Patient 6).

Source: CMS Form 2567, inspection 2018-01-02, tag G0165 · view on CMS
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