Optima Care Home Health Services Inc

The agency failed to ensure essential clinical documents were provided for two of ten sampled patients (Patient 1 and 2), when their home clinical record binders did not contain their current plan of care (POC- a guide that lists their medical and emotional needs, including treatments, medications…

The agency failed to ensure medication reconciliation (process to compare current medication order with what home medications patients are taking) was conducted for three of ten sampled patients (Patients 1, 2, and 4) when: For Patient 1: One medication that the patient was actively taking was not…

The agency failed to provide training to all staff, as well as contracted staff on the emergency preparedness policies and procedures and emergency management plan in a universe of 96 patients.This failure had the potential to place the agency's patients at risk when the agency was not adequately…

The agency failed to ensure the patient records were stored securely.

The agency failed to ensure that the records were maintained with complete and accurate information, and were submitted on time as per agency's policy and procedure for 5 of 7 sampled patients (Patients 1, 2, 4, 5, and 7, as evidenced by: 1a.