One Care, Inc

The agency failed to follow its policy regarding transmitting OASIS (outcome and assessment information set) for seven (7) of seven (7) clinical records reviewed.

The agency failed to ensure the physician reviewed and revised the plan of care no less frequently than once every 60 days for two (2) of four (4) clinical records (CR) reviewed (CR# 1 and 2).

The facility failed to ensure the emergency preparedness plan included the contact information for agency staff.

The agency failed to follow its policy regarding transmitting OASIS (outcome and assessment information set) for seven (7) of seven (7) clinical records reviewed.

Agency failed to analyze quality indicators, including adverse patient events, and other aspects of performance that enable the HHA to assess processes of care, HHA services and operations.

The agency failed to provide services according to the plan of care for one (1) of seven (7) clinical records reviewed.