One at Home - Palm Beach

The Home Health Agency failed to honor the patients' rights to meet their needs and services as evidenced by the failure to administer an Intravenous (IV) Antibiotic as ordered for 2 of 3 sampled patients (Patient #2 and #3).

The Home Health Agency failed to ensure the physician was promptly alerted regarding the patient not receiving an Intravenous (IV) Antibiotic as ordered for 2 of 3 sampled patients (Patient #2 and #3).

The HHA failed to coordinate care and services in a timely manner for 2 of 5 sampled patients receiving Therapy services, Patient #7 and Patient #10 and 1 of 3 sampled patients receiving Home Health Aide services, Patient #7, as evidenced by a 4 day delay in providing a Physical Therapy (PT)…

The Home Health Agency (HHA) failed to ensure their Comprehensive Emergency Management Plan (CEMP) was updated to reflect the current administrative staff who would be contacted in case of an emergency situation as evidenced by the names and contact numbers in the HHA CEMP contained the former…

The Home Health Agency failed to electronically transmit 7 of 7 sampled patient's OASIS (Outcome and Assessment Information Set) data within 30 days (Patient #9, #10, #17, #18, #19, #20 and #21).

The Home Health Agency (HHA) failed to ensure physician's orders were followed for 4 of 15 sampled patients (Patient #11, #12, #6 and #16).

The Home Health Agency (HHA) failed to follow the HHA's Policies and Procedures to prevent the transmission of infection for 4 of 5 sampled patients (Patient #5, #6, #16 and #1).

The Home Health Agency failed to ensure the patient's record identified all of the current medications the patient was taking for 2 of 5 sampled patients (Patient #6 and #1).

The HHA failed to complete and provide Discharge Summaries to the patients' physicians detailing the services provided while receiving home health care services for 7 of 7 sampled patients who were discharged as evidenced by the lack of Discharge Summaries available for review (Patient #3, #7, #11…

The Home Health Agency: Failed to have a qualified Administrator to manage all day-to-day operations of the Home Health Agency (G 0948).

The Home Health Agency failed to obtain a written consent for the provision of care and services and confirming that the patient has received a copy of the notice of rights and responsibilities for 1 of 3 sampled patients (Patient #1).

The Home Health Agency failed to ensure the physician's orders were followed for 1 of 3 sampled patients (Patient #3).

The Home Health Agency failed have a qualified Administrator to manage all day-to-day operations of the Home Health Agency.

The HHA (Home Health Agency) failed to coordinate services to assure the physician's ordered Start of Care for 1 of 3 sampled patients (Patient #1).