Northstar Home Healthcare LLC

The agency failed to provide training and to maintain documentation of training on the emergency preparedness plan at least every two years for nine of 19 staff (Staff D, E, F, G, H, I, J, K, L, M, and N).

The agency failed to participate in a full scale exercise every two years opposite the year a tabletop exercise is completed.

The agency failed to ensure patients received home health services as written in the plan of care for two of seven medical records reviewed (Patient #3 and #4).

The agency had a vaccination rate of 94.7% and failed to ensure all staff are fully vaccinated for COVID-19, except for those who have been granted exemptions, for one of 19 staff (Staff D).

The agency failed to ensure written patient care instructions for a home health aide were prepared for all patients with aide services for one of five medical records reviewed with aide services (Patient #4).

The agency failed to review all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy…

The agency failed to ensure the individualized plans of care included the types of services, the nutritional requirements, and the functional limitations for two of seven medical records reviewed (Patient #2 and #5).