Nhc Homecare

The HHA failed to ensure an accurate and complete record for 3 of 10 sampled patients, as evidenced by failure to ensure the physician was notified of missed visits for Patient #1, #7 and #10. The findings included: 1) Review of the HHA's Policy and Procedure for “Missed Visits” revised date…

The HHA failed to ensure 1 of 7 sampled patients/representatives consented to care at the start of care as evidenced by the HHA's nurse obtaining consent for treatment from an Assisted Living Facility (ALF) staff member (Patient #4).

The Home Health Agency (HHA)'s Clinical Manager failed to coordinate the referrals for a timely start of care for 2 of 7 sampled patients as evidenced by the HHA's inability to contact Patient #3 within 48 hours of their hospital discharge to complete the "Start of Care" and failed to document the…