National Home Health Care Inc

Agency staff failed to follow infection control guidelines for two (2) of three (3) patients that were observed during home visits and receiving wound care (patient #15 and 17).

The agency failed to provide a Home Health Change of Care Notice (HHCCN) or a Notice of Medicare Non-Coverage (NOMNIC) to Medicare patients in advance of reducing/discontinuing services for three (3) of five (5) clinical records in the survey sample for which a HHCCN/NOMNIC was applicable (clinical…

The agency's Emergency Preparedness Plan (EPP) failed to contain documentation of the agency participating in a facility- based or community-based exercise to test the agency's EPP.

The agency staff failed to follow the plan of care for two (2) of seventeen (17) patients in the survey sample (patients #4 and 12).

Agency failed to ensure patients were provided the agency's transfer and discharge policies for seventeen (17) of seventeen (17) patients in the survey sample admitted to the agency on or after 01/13/18 (patients #1-17).

The agency failed to document informing patients verbally and in writing regarding the frequency of proposed visits for disciplines providing care for four (4) of seventeen (17) clinical records reviewed in the survey sample (Patient record #'s 8, 11, 15, and 17).

The agency failed to ensure the patient's individualized plan of care contained evidence the patient participated in goal setting and/or agreed with goals identified by the HHA (Home Health Agency) for seventeen (17) of seventeen (17) patients in the survey sample admitted or recertified on or…