Mercy Home Health

The agency failed to continue implementing their program to protect visitors and staff who entered the home health agency office from those employees that had chosen not to be vaccinated against Covid-19. This deficient practice has the potential to adversely affect infection control needs for all…

The provider failed to ensure that skilled professional services were delivered according to the agency’s policies and procedures in one (Record/Patient #2) of five full records reviewed.

The agency failed to ensure clinical record documentation was complete and/or accurate in two (Records/Patients #2 and #5) of five full records reviewed.

The agency failed to provide the written notice of patient rights that included the right to have a copy of the patient’s rights and responsibilities, and the agency’s transfer and discharge policies, provided to a patient-selected representative within four business days of the initial evaluation…

The agency failed to include the elements of an individualized plan of care in, but not limited to, two (Records/Patients #2, and #4) of five full records reviewed.

The agency failed to promptly alert the physician to changes in the patient’s condition that suggest a need to alter the plan of care in one (Record/Patient #5) of five full records reviewed.

The agency failed to ensure staff followed infection control standards in two (Records/Patients #2 and #3) of three home visit observations.

The agency failed to ensure an accurate medication reconciliation was completed in, but not limited to, three (Records/Patients #2, #4, and #6) of five full records reviewed.

The agency failed to ensure that agency staff obtained a copy of the patient's advance directive in, but not limited to, one (Record/Patient # 2) of five records reviewed.