Maxim Healthcare Services Inc

The Home Health Agency (HHA) failed to ensure the plan was based on an all-hazards approach that was specific to the location of the agency.

The Home Health Agency (HHA) failed to have a communication plan that included phone numbers of employees, contractors, and physicians to ensure there was no delay in response to emergencies.

The Home Health Agency (HHA) failed to include a method for sharing information and medical documentation for patients under their care with other healthcare providers to maintain continuity of care.

The Home Health Agency (HHA) failed to electronically transmit completed OASIS assessments (a comprehensive patient assessment) to the Centers for Medicare and Medicaid Services (CMS) system within 30 days after completing the assessment.

The Home Health Agency (HHA) failed to provide at least one additional service along with skilled nursing services for 78 current patents receiving skilled nursing services.

The Home Health Agency (HHA) failed to ensure infection control standards of practice were implemented by staff during a home visit while providing care for one of three patients (Patient (P5).

The Home Health Agency failed to complete a patient assessment within 48 hours of referral or by the physician ordered start of care date for one of ten patients (Patient (P)3).

The agency failed to ensure physician notification occurred for documented missed visits for 1 of 7 patients (Patient #4).

The agency failed to complete an OASIS assessment for 1 of 7 patients (Patient #3).