Matrix Home Care LLC

The Home Health Agency (HHA) failed to develop a complete Plan of Care for 2 of 4 sampled patients as evidenced by the Plan of Care for Patient #1 lacking a physician ordered frequency of visits and the Plan of Care for Patient #2 lacking the start of care date and certification period dates…

The Home Health Agency (HHA) failed to ensure verbal orders for 1 of 4 sampled patients were accurately and completely written and then signed by the physician (Patient #4).

The Home Health Agency (HHA) failed to ensure coordination of services for 2 of 4 sampled patients as evidenced by the HHA's failure to coordinate the start of care and additional services between the patient's representative and all disciplines (Patient #1 and #4).