Main Home Health Care

The agency failed to ensure the patient's right to be provided with written notice of the agency's transfer/discharge policy within 4 business days of the initial evaluation visit in 2 (Patients#6 and #7) of 2 patients who received home visits and whose home folder was available to review.

The agency failed to ensure the patient's individualized plan of care was reviewed by the patient's physician no less than once every 60 days, beginning with the start of care date for 5 (Patient #2, #3, #4, #5, #6, and #8) of 8 for which records were reviewed.

The agency failed to provide the patient and/or caregiver with written information outlining a visit schedule including frequency of visits by home health staff in 2 (Patients #7 and #8) of 2 patients' home folders reviewed during home visits.