Lotus Home Healthcare Services, PC

The agency failed to conduct exercises to test the emergency plan or to activate the plan after an actual natural or man-made emergency annually and maintain documentation of all drills, tabletop exercise, and emergency events, for two (2023 and 2024) of three years reviewed.

The agency failed to encode and electronically transmit each completed OASIS assessment to the CMS system regarding each beneficiary (patient), within 30 days of completing the OASIS assessment, in that; for report period 06/01/2025 to 06/01/2025 (82.22 percent) of OASIS assessments had submission…

The agency failed to conduct and document PIP(s) for the calendar years 2022 and 2023 that reflected the scope, complexity and past performance of the agency's services and operations.

The agency failed to ensure that all entries in the patients’ clinical records were completed and appropriately authenticated, dated, and timed with a primary author’s signature and title, who had reviewed and approved the entry, in one (Patients # 3) of two patient records reviewed who received a…

The agency failed to ensure proper written notice was provided, in advance of terminating on-going care in five (Patients # 4, 6, 7, 8, and 10) of five inactive patient records reviewed, who required a written notice.

The agency failed to advise patients of the name, address, and telephone number of a federally-funded and state-funded entity that service the area where the patients resided, in that: The agency failed to advise two (Patients # 2 and 3) of two patients, who received home visits of the updated name…

The agency failed to coordinate care delivery to meet the patient's needs and involve the patient in the coordination of care activities, in that: the agency failed to coordinate patient care supply delivery, physical therapy service evaluation, or both for two of two patients (Patients # 2 and 3)…

The agency failed ensure the registered nurse conducted an on-site visit to the patient’s home no less frequently than every 2 weeks to supervise services provided by the home health aide for 1 of 1 (#4) patient reviewed in which home health aide services were provided for more than 2 weeks.