Lifelink Health Providers, Inc

To individuals in their homes) failed to provide written information regarding the plan of care (POC, a mandatory, written, and patient-specific document that outlines necessary medical, rehabilitative, and supportive services to treat an injury or illness at home) for two of 13 sample patients…

To individuals in their homes) failed to review and document medications and treatments the patients were receiving for three of 13 sampled patients (Patient 2, Patient 3 and Patient 7).

To individuals in their homes) failed to include information required in the plan of care (POC, a mandatory, written, and patient-specific document that outlines necessary medical, rehabilitative, and supportive services to treat an injury or illness at home) for three of 13 sampled patients…

The Home Health Agency (HHA) failed to ensure that the Condition of Participation regarding Patients’ rights was met as follows: 1. The Home Health Agency (HHA) failed to provide the Patient’s Rights notice in advance, and in a language written that is understandable by persons who have limited…

The Home Health Agency (HHA) failed to meet the Condition of Participation for Comprehensive Assessment of Patients as follows: 1. The HHA failed to ensure the comprehensive assessment (an assessment to identify the physical, psychosocial, emotional, and spiritual needs related to the terminal…

The Home Health Agency (HHA) failed to ensure the Condition of Participation regarding Care Planning, Coordination, Quality of Care was met as follows: 1.The Home Health Agency (HHA) failed to ensure plan of care (POC, documents the process of identifying a patient's needs and facilitating holistic…

The Home Health Agency (HHA) failed to ensure a plan of care (POC, documents the process of identifying a patient's needs and facilitating holistic care and ensures collaboration among nurses, patients, and other healthcare providers) were developed for two of seven sampled patients (Patients 1 and…

The Home Health Agency (HHA) failed to provide written information regarding the plan of care (POC, documents the process of identifying a patient's needs and facilitating holistic care and ensures collaboration among nurses, patients, and other healthcare providers) for two of seven sampled…

The Home Health Agency (HHA) failed to provide the Patient’s Rights notice in advance, and in a language written that is understandable by persons who have limited english proficiency for one of seven sampled patients (Patient 1).

The Home Health Agency (HHA) failed to provide the contact information of the HHA administrator, including the administrator’s name, business address, and business phone number to receive complaints, for two of seven sampled patients (Patient 1 and Patient 4).

The Home Health Agency (HHA) failed to obtain a signature to confirm that one of seven sampled patients (Patient 1) had received a copy of the notice of rights and responsibilities.

The Home Health Agency (HHA) failed to provide services as outlined in the plan of care for two of seven sampled patients, (Patient 2 and Patient 4).

The Home Health Agency (HHA) failed to ensure the comprehensive assessment (an assessment to identify the physical, psychosocial, emotional, and spiritual needs related to the terminal illness that must be addressed in order to promote the hospice patient's well-being, comfort, and dignity…

The Home Health Agency (HHA) failed to ensure that all current medications and treatments were reviewed and documented, and medication lists were available for two of seven sampled patients (Patients 1 and Patient 4).

The Home Health Agency (HHA) failed to ensure pertinent information necessary were included in the plan of care for two of seven sampled patients, (Patient 1 and Patient 4).

The Home Health Agency (HHA) failed to ensure the correct amount of anticlotting medication was administered to the Port-A-Cath (a device used to draw blood and give treatment, including administration of intravenous fluids and medications) as ordered by the physician for two of seven sampled…

The Home Health Agency Administrator failed to ensure the individualized plan of care (POC) was developed for one of seven sampled patients (Patient 4).

The Home Health Agency (HHA) failed to document medication administration, interventions and the response for one of seven sampled patients (Patient 2).

The Home Health Agency (HHA) failed to send all necessary medical information to the primary care practitioner within five days of discharge for three of seven sampled patients (Patient 3, Patient 6, and Patient 7).

The agency failed to ensure Licensed Vocational Nursing (LVN) services were supervised on-site by a Registered Nurse (RN) for two of 14 patients reviewed (Patients 6 and 10).

The agency failed to ensure a Registered Nurse (RN) supervised Certified Home Health Aide (CHHA) services in the patient's place of residence, for three of 14 patients reviewed (Patients 5, 2, and 10).

The agency failed to ensure expired medical supplies were not readily available for use.