Liberty Home Care V LLC

The agency failed to send the patient's transfer summary to the physician within 2 business days of becoming aware of an unplanned transfer for one (1) of two (2) patients who were transferred and/or discharged (Clinical Record for Patient #3).

Agency staff failed to obtain the patient's or legal representative's signature confirming that he or she has received a copy of the notice of rights and responsibilities for one (1) of seven (7) clinical records reviewed in the survey sample.

The agency staff failed to document notifying the patient before care was initiated of the extent to which payment for home health services may be expected from their insurance and the extent to which payment may be required from the patient for one (1) of seven (7) clinical records reviewed in the…