Lakes Regional Healthcare Home Care

The agency failed to update individualized and specific written patient care instructions from a registered nurse (RN) to agency home health aides for 1 of 5 sampled patients receiving home health aide services Patient #4. The agency reported a census of 30 patients, including 18 who received care…

The agency failed to complete a drug regimen review DRR) with all of the required components and patient specific for each patient for 2 of 7 sampled patients requiring a DRR (Patients #1 and #6).

The agency failed to provide medications, treatments or services only as ordered by the physician for 1 of 4 sampled patients with wound treatment, Patient #6. The agency reported a current patient census of 30 patients.

The Individual Patient Emergency Preparedness Plan, not dated, was scanned into the electronic health care system with a date of 11/28/2020, was provided to the patient, but failed to include directions for where the patient should find shelter in case of a tornado.

The agency failed to accurately complete a drug regimen review (DRR), including completion of all required components and identification of any findings within the required time frames as part of the comprehensive assessment for 2 of 7 sampled patients (Patients #2 and #7).

The agency failed to update the Plan of Care (POC) with all new physician orders in a timely manner for 3 of 5 sampled patients with interim/verbal orders.

The agency failed to administer treatments and services only as ordered by the physician for 1 of 4 sampled patients receiving home care aide services (Patient #1).

Staff interview the agency failed to complete and send a transfer summary and discharge to the physician or other health care professionals responsible for providing care to the patient while in a health care facility within 2 business days of knowledge of the occurrence of the transfer for 3 of 3…