Kindness Care Home Health

The agency failed to ensure the discharge summary was provided to the patient’s physician after discharge for one of two sampled patients (Patient 2), creating the risk of not properly communicating the patient’s health care needs.

The agency failed to ensure the initial comprehensive assessments were completed in a timely manner, consistent with the patients' immediate needs for two of two sampled patients (Patients 1 and 2), creating the risk of not identifying and addressing the care needs timely for these patients.

The agency failed to ensure the updated comprehensive assessments were completed in a timely manner on the last five days of every 60 days beginning with the start-of-care date for one of two sampled patients (Patient 2), creating the risk of not providing appropriate, consistent, and quality care…

The agency failed to ensure the individualized POC was developed and included the required elements for two of two sampled patients (Patients 1 and 2).

The agency failed to ensure the services and treatments were administered only as ordered by the physician for two of two sampled patients (Patients 1 and 2), creating the risk of not providing appropriate, consistent, and quality care to these patients.

The agency failed to ensure the verbal orders were signed and dated by the physician for two of two sampled patients (Patients 1 and 2), creating the risk of not providing appropriate, consistent, and quality care to these patients.

The agency failed to ensure the individualized plan of care was reviewed and revised by the physician for two of two sampled patients (Patients 1 and 2), creating the risk of not providing necessary care and services to these patients.

The agency failed to ensure the effective communication with the physician for two of two sampled patients (Patients 1and 2), creating the risk of not providing necessary care and services to these patients.

The agency failed to ensure the effective integration of services related to wound care management and pain assessment for two of two sampled patients (Patients 1 and 2), creating the risk of not providing appropriate, consistent, and quality care to these patients.