Island Home Care

The agency failed to ensure transmission of confidential medical information was secured for 1(Patient #3) of 1 patient observed having confidential information transmitted. using an employee’s private cell phone.

The agency failed to immediately report that 1 (Patient #2) of 3 patients surveyed were not being given needed medications and were not receiving daily care including toileting and eating assistance from her spouse/caregiver.

The agency failed to inform the physician of changes to the patient's condition and changes to the physician's orders for 3 (Patient #1, #2, and #3) of 3 patients surveyed, resulting in the physician not being informed of the patient's condition to be able to make changes to the patient's plan of…