Interim Healthcare - Christiansburg

The agency failed to ensure that patients were informed about and consented to the frequency of proposed visits in advance of starting care in five (5) of seven (7) clinical records reviewed in the survey sample (clinical record #'s 1, 3, 4, 5, and 7).

The agency failed to document conducting a second additional emergency preparedness exercise to test their emergency plan at least annually which consisted of: 1. Participating in a full-scale exercise that was community-based or when a community-based exercise was not accessible, an individual…

The agency staff failed to document advising patients in advance of the frequency of the proposed visits, and/or patient/client responsibility for seven (7) of ten (10) clinical records reviewed in the survey sample.

The agency failed to ensure the patient's individualized plan of care included all medications, description of the patient's risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors, goals identified the patient and/or…