Integrity Home Health Care Services

The agency failed to conduct exercises to test the emergency plan annually, for the years 2018, 2019 and 2020. The failure could place the agency's patients at risk of harm related to lack of organized preparation and planning for patient care and services in the event of a disaster/emergency.

The agency failed to conduct and document PIP(s) for the calendar years 2018, 2019 and 2020 that reflected the scope, complexity and past performance of the agency's services and operations.

The agency's governing body failed to ensure that an ongoing program for quality improvement and patient safety was implemented and maintained.

The agency failed to ensure proper written notice was provided, in advance of terminating on-going care in two (Patients # 4 and 5 of two inactive patient records reviewed.

The agency failed to ensure the comprehensive assessment was updated and revised during the last five days of every 60 days, beginning with the start of care date, in three (Clinical Records # 1, 2 and 3) of three active records reviewed.