Integris Home Care Oklahoma City

The agency failed to ensure care was coordinated between the agency and physician for one (Patient #3) of 17 patients.

The agency failed to ensure utilization of QAPI data to improve program effectiveness, quality of patient care and overall program improvement for 331 patients and all employees.

The agency failed to ensure conduction of patient centered QAPI program activities for 331 patients and all employees.

The agency failed to ensure the Infection Control Program was included in QAPI activities for 331 patients and all employees.

The agency failed to ensure: 1. Patient education on potential health outcomes related to refusal of OT visits for one (Patient #13) of 17 patients and; 2. Physician notification of the patient's continued refusal of OT visits for one (Patient #13) of 17 patients.

The agency failed to ensure the individualized patient plan of care included pain reporting parameters for five (Patients #4, 5, 7, 8 and #10) of 17 patients.

The agency failed to ensure: SN performed wound care as ordered by the physician for one (Patients #3) of 17 patients and;CHHA visits were conducted as ordered by the physician for one (Patient #15) of 17 patients.

The agency failed to ensure services were provided as ordered on the POC for: 1. SN to conduct assessment of patient weight every visit and notify the physician of change in patient weight for two (Patient #4 and #10) of 17 patients and; 2. SN to conduct assessment of patient pain every visit and…

The agency failed to ensure certified home health aide supervisory visits were completed every 14 days for one (Patients #2) of 17 patients.

The agency failed to ensure a completed discharge summary was provided for one (Patients #14) of 17 patients.