Home & Heart Health, Inc

The agency failed to ensure that the agency developed individualized emergency preparedness plans as part of the comprehensive assessment for seventeen (17) of seventeen (17) patients whose clinical records were reviewed in the survey sample (clinical records #1-17).

The agency failed to document conducting a table top exercise.

Agency staff failed to ensure patients were provided with the agency's transfer and discharge policies.

The agency's staff failed to ensure the patient's individualized plan of care included a description of the patient's risk for emergency department visits and hospital re-admission, all necessary interventions to address the underlying risk factors, patient-specific interventions and education…