Helping Hands Homehealthcare,Inc

The agency's staff failed to ensure home health services were provided according to the patient's individualized plan of care for one (1) of seven (7) clinical records that required a weekly wound measurement in the survey sample (Clinical record #1).

The agency failed to ensure patients were informed at the time of admission of the disciplines that would provide care and the frequency of visits for four (4) of seven (7) patients in the survey sample (Clinical record #'s 2, 3, 4, and 6).

The agency failed to provide written notice to a patient in advance of terminating on-going care in one (1) of two (2) closed clinical records reviewed in the survey sample (Clinical record #4).

The agency's staff failed to ensure home health services were provided according to the patient's individualized plan of care for seven (7) of eight (8) clinical records that required an assessment of patient weights and wound care and were reviewed in the survey sample (Clinical record #s: #1, #3…

The agency failed to ensure services, and treatments were administered only as ordered by a physician for four (4) of ten (10) clinical records reviewed in the survey sample.