Healthview Home Health & Hospice

Staff interview the agency failed to follow the physician’s order regarding skilled nursing and physical therapy visit frequency for 2 of 3 clinical records reviewed (#1 and #3).

The agency failed to ensure accuracy of the OASIS (Outcome and Assessment Information Set) wound coding for 1 of 3 patients with pressure ulcers (#5).

The agency failed to conduct the initial home health visit within 48 hours of referral for 2 of 7 patients (#4 and 6).

The staff the RN failed to review all medications during the comprehensive assessment [Resumption of Care] for 1 of 2 discharged charts [#6]. The findings included: The policy, "Comprehensive Assessment OASIS 08-07-01-027" was provided by the Director of Nursing [DON] on 1/15/20 at approximately 12…

Staff the Plan of Care [POC] failed to include all pertinent diagnoses for 1 of 7 charts reviewed [#1] and failed to include all types of services, supplies and/or equipment for 1 of 3 patients who received a home visit [#3]. The findings included: The policy "Plan of Care 08-07-01-021" was…

Staff interview the agency failed notify the physician for a change in condition for 1 of 7 patients (#7); and failed to notify the physician of missed visits for 3 of 7 patients (#4, 5, and 1).

The agency failed to include the current wound order on the plan of care for 1 of 3 patients with wounds (#5); to include an updated the home health aide care plan for 1 of 2 patients receiving home health aide services (#5); failed to include new orders for 1 of 1 patient that had lab orders (#7).