Healing Hands Home Health LLC

The home health agency failed to ensure its Emergency Preparedness communication plan included contact information for all patients’ advanced medical providers, which had the potential to affect all agency patients.

The home health agency failed to follow accepted standards of practice and their own policies to prevent the transmission of infections and communicable diseases for 3 of 4 patient home visits observed (Patient #1, 2, 3.) Findings include: 1. Policy #5011 “Hand Hygiene – CDC Guidelines,” revised…

The home health agency failed to ensure the home health aide care plan was patient-specific for 1 of 2 home visits of a home health aide visit (Patient #3).

The home health agency failed to follow their own policy and failed to include all required information on the plan of care for 5 of 8 patient Plans of Care reviewed (Patient #1, 2 , 3, 4, 8.) 5. The clinical record for Patient #2, SOC 01/21/2019, included a POC for recertification period…

The home health agency failed to ensure the patient’s advanced medical provider was notified of a change in patient condition for 2 of 2 records reviewed which evidenced a change in patient condition (Patients #5, 9).

The home health agency failed to ensure the patient home folder included a current plan of care and aide care plan for 2 of 4 home visit observations (Patients #2, 3) Findings include: 1. Policy #10022 titled “Care Planning,” dated 05/01/2018, indicated “Policy … The patient and/or patient’s legal…

The Registered Nurse (RN) failed to assess a patient’s heart tones and failed to conduct an assessment for the presence or absence of urinary tract infection symptoms when a patient reported abnormal urinary symptoms, for 1 of 1 home visit observations of a RN visit (RN #1).