Harmony Home Care Inc

The agency failed to ensure written notice of patient rights was provided to two (Patients #3 and 7) of 7 patients.

The agency failed to ensure patient involvement in the establishment of a patient care plan was provided for one (Patient #3) of 7 patients.

The agency failed to ensure an individualized plan of care was developed for seven (Patients #1, 2, 3, 4, 5, 6 and 7) of 7 patients.

The agency failed to ensure a home health aide supervisory visit was completed every 14 days for one (Patient #6) of 7 patients.

The agency failed to ensure the Infection Control Program included comprehensive infection control surveillance activities and interventions to reduce future infections and promote learning and preventative measures throughout the agency for all 18 patients and staff.

The agency failed to ensure a patient centered QAPI Program measured and tracked agency performance strategies to ensure improvements were sustained for all 18 patients and employees.