Gundersen Palmer Lutheran Hosp & Clin-Home Health

The agency failed to provide complete comprehensive assessments for patients with wounds for 3 of 4 sampled patients with wounds (Patient #1, #2 and #5).

The agency failed to ensure accurate completion of all components comprising the Plan of Care, including all medical supplies and all treatments for 1 of 4 sampled patients with a wound (Patient #5).

The agency failed to ensure the clinical record included a complete clinical record for 1 of 7 sampled patients (Patient #2).

The agency failed to ensure the accurate completion of all components comprising the Plan of Care, including all supplies/equipment and medications used by the patient for 1 of 4 sampled patients with surveyor home visit observation and 1 of 10 current sampled patient records (Patients #1 and #2).

The agency failed to ensure home health aides provided care to agency patients only as ordered by the physician, permitted under state law and/or as directed by the skilled professional assigning the home health aide to the patient for 4 of 4 sampled patients receiving home health aide services…

The agency failed to update the Plan of Care with all new physician orders for 5 of 7 sampled patients with physical and occupational therapy orders.

The agency failed to complete and send a discharge summary to the physician or other health care professionals responsible for providing care to the patient after discharge within 5 business days of the patient's discharge for 2 of 4 sampled patients requiring a discharge summary (Patients #12 and…