Global Horizon Home Care

The agency failed to perform the initial assessment visit for home care services within the prescribed time frame, and failed to follow the agency's policy for initial and comprehensive assessment visit.

The agency failed to communicate a change in the start of care, initial assessment visit with the patient's physician.

The agency failed to ensure an accurate and authentic record.

The agency nurses failed to ensure the plan of care addressed the patient’s individual needs and failed to follow physician’s orders.

The agency licensed nurses failed to communicate with the physician the need to clarify the interval of insulin administration.

Agency personnel for one of eight patients in the survey sample (Patient #7) the agency failed to maintain the Patient’s rights during the discharge process.

Agency personnel and agency policies for one of eight patients in the survey sample (Patient #7) the agency failed to have a Registered Nurse (RN) complete the comprehensive recertification assessment of the Patient.

Agency personnel and agency policies for one of eight patients in the survey sample (Patient #7) the agency failed to follow a physician ordered plan of care.

Agency personnel and agency policies for one of eight patients in the survey sample (Patient #7) the agency failed to communicate a change in a Patient’s condition to the physician as directed by the plan of care.

/or for one of two patient (Patient #6) requiring Occupational Therapy Services the agency nurse failed to follow the agency Controlled Substance policy and /or start of care assessment policy.

The agency nurses failed to ensure the patient's clinical record was accurate.

The agency nurse failed to ensure the plan of care addressed the patient’s individual needs and/or failed to follow the physician-certified plan of care.

The agency licensed nurses failed to provide the necessary assessments.

The agency licensed nurses failed to communicate with the physician the need for management of a JP drain and/or the need to pre-pour medications.

The agency administrator failed to develop a comprehensive policy on medication pre-pour documentation that included a reference source used for a pre-pour and/or ensure occupational therapy and home health aide services were delivered in a timely manner in accordance with physician's orders.

The home health agency failed to review the Emergency Preparedness Plan on an annual basis.

The agency staff failed to ensure the plan of care addressed the patient's individualized needs.

The agency nurses failed to provide the necessary education to the patient and family.

The home health agency failed to ensure the participation of all skilled professional staff in the activities of the Quality Assurance and Performance Improvement (QAPI) committee.