Genus Home Care, Inc

The agency failed to ensure personal health information was kept confidential for one of three sampled patients (Patient 1) when Licensed Vocational Nurse (LVN 1) received and sent Patient 3’s clinical records using her personal cell phone.

The agency failed to ensure a medication reconciliation (the process of comparing a patient’s medication orders to all the medications that the patient has been taking) was conducted and implemented in accordance with the agency’s policy and procedure (P&P) on an ongoing basis for one of seven…

The agency failed to ensure reference checks, pre- employment criminal background checks, and an annual performance evaluation were completed and documented in the employee files when: 1. Six of six employees (Licensed Vocational Nurse 1 [LVN 1], LVN 2, LVN 3, the Director of Patient Care Services…

The agency failed to ensure the infection control was implemented for one of seven sampled patients (Patient 3) when the Registered Nurse 1 (RN1) did not perform handwashing during patient care.

The agency failed to ensure all medications of one of seven sampled patients (Patients 3) was properly reconciled.This failure had the potential for Patient 3 to not take accurate medications which may affect the health condition of the patient.