Gentle Care, Inc

The Home Health Agency (HHA) failed to perform a vital sign assessment that included pulse oximetry (oxygen saturation in blood) for one of two patients (Patient 1).

The home health agency HHA) failed to implement Coronavirus Disease 19 (COVID-19, a respiratory viral infection that affects primarily the lungs and results in cough and difficulty breathing) infection control practices.

The home health agency (HHA) failed to maintain a current medication profile for two of two patients (Patient 1 and Patient 2).

The HHA (Home Health Agency) failed to ensure the plan of care (POC) covered pertinent risk factor and safety precautions for smoking for one of two patients (Patients 2).

The skilled nurse (SN) failed to develop and implement an individualized plan of care that included the frequency and duration of visits to be made, the patient’s risk for emergency department visits and hospital readmission, and education/instructions to be given to caregiver/patient for one of…

The skilled nurse (SN) failed to follow nursing visit frequency as ordered, there were missed and extra visits that occurred but had no documented evidence for not visiting the patient for one of two patients (Patient 2), This deficient practice places the patients at a potential risk for…

The home health agency staff failed to follow the plan of care for two of 10 sampled patients (Patient 2 and 5) For Patient 5, the patient's systolic blood pressure reading were greater than 160 mm/hg for several episodes but the visiting nurse failed to notify the physician regarding the situation…

The agency nursing staff failed to assess a diagnosis of high blood pressure when comprehensive assessment was conducted for one of 10 sample patient (Patient 2).

The home health agency failed to monitor the blood pressure and report an elevated blood pressure as ordered for one of 10 sample patients (Patient 2).

The home health agency (HHA) failed to accurately assess a patient regarding a diagnosis of diabetes mellitus (DM- a chronic condition that affects the way the body processes blood sugar) and clarify it with the physician for one of 10 sample patients (Patient 1).