First Call Home Health Agency, LLC

The agency failed to ensure direct patient care staff followed accepted standards of practice for the prevention of infection transmission for 2 of 7 home visits.

When asked if the agency noised the Assisted Living Facility regarding Employee #1's positive test results for COVID-19, the CEO stated "No, as soon as we found out [Employee #1] was positive for COVID-19, we communicated with Marion County and we were told they would notify everybody." This…

For 1 of 3 patients (Patient 2), the agency failed to ensure a physician was promptly notified of changes in the patient's condition that suggest a need to alter the plan of care.

The agency failed to electronically transmit each completed OASIS assessment to the CMS system within 30 days of completing the assessment of the beneficiary for 185 of 4560 assessments processed.

The agency failed to ensure the registered nurse performed an initial assessment visit within 48 hours of referral for 12 of 17 patient records reviewed (Patients #1, #3, #5, #7-10, #13-17).

The agency failed to ensure an onsite supervisory visit was conducted at least every 14 days for 2 of 3 patients (Patients #3 and #7) who received home health aide services for greater than 14 days.

The agency failed to include all interventions and responses to those interventions in the clinical record for 1 of 12 current patients (Patient #1).