Extended Family Care

The agency failed to complete the initial assessment visit within 48 hours of referral, or within 48 hours of the patients return home, or on the physician-ordered start of care (SOC) date, for two (2) of seven (7) clinical records (CR) reviewed (CR#1, CR#7).

Agency failed to ensure the patient plan of care included the duration of visits to be made for two (2) of seven (7) clinical records (CR) reviewed (CR#5, CR#6).

The agency failed to ensure the employee completed a training program after a 24-month lapse in furnishing home health aide services for compensation, for one (1) out of seven (7) employee files (EF) reviewed (EF#5).

Agency failed to send a discharge summary to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the home health agency (HHA) (if any) within five (5) business days for two (2) of two (2)…

The agency failed to complete the initial assessment visit within 48 hours of referral, or within 48 hours of the patients return home, or on the physician-ordered start of care date, for six (6) of nine (9) clinical record referrals reviewed (CR#3-CR#7, CR#9).

Agency failed to ensure the home health aide completed a minimum of seventy-five (75) hours of classroom instruction prior to or during the first 3 months of employment for three (3) out of three (3) home health aide employee files (EF) reviewed (EF#5-CR#7).

The agency failed to have included a process for cooperation and collaboration with local, regional, state, and federal emergency preparedness officials' efforts to maintain an integrated response during a disaster or emergency.

The agency failed to follow its policy regarding transmitting OASIS (Outcome Assessment Information Set) for one (1) of seven (7) clinical records receiving skilled services over the age of eighteen per agency policy.