Eventide Home Health Care

The agency failed to ensure the patient's medication orders on the Plan of Care and the medication profile (a real-time document used by the agency that lists the patient’s medications), were accurate, for 5 of 17 patient records reviewed (Patient 3, 5, 6, 7, 12).

G706: Based on record review, review of policy and procedure and staff interview, the agency failed to ensure a skilled nurse completed an assessment for 1 of 3 patients reviewed (Patient 1), following notification by the patient’s caregiver of a change in the patient’s condition and a request by…

Findings are: G960: Based on review of clinical records, review of policy and procedures and staff interview, the agency failed to ensure Home Health Agency (HHA) staff were assigned and completed PRN (as needed) skilled nurse visits as ordered by the physician for 1 of 3 patients reviewed (Patient…

The agency failed to conform with physician orders to provide PRN (as needed) skilled nurse visits associated with disease related complications, for 1 of 3 patients reviewed (Patient 1).

The agency failed to ensure a skilled nurse completed an assessment for 1 of 3 patients reviewed (Patient 1), following notification by the patient’s caregiver of a change in the patient’s condition and a request by the caregiver for a skilled nurse to conduct a home visit to assess the patient.

The agency failed to ensure a skilled nurse visit for assessment of the patient was conducted for 1 of 3 patients reviewed (Patient 1), as ordered by the patient’s physician and as requested by the patient's caregiver following the patient's change in condition.

The agency failed to ensure Home Health Agency (HHA) staff were assigned and completed PRN (as needed) skilled nurse visits as ordered by the physician for 1 of 3 patients reviewed (Patient 1).

The agency failed to ensure the needs of 1 of 3 patients reviewed (Patient 1) were consistently assessed when a potential change of condition was identified.

The agency failed to ensure the plan of care for 1 of 3 patients (Patient 1) was implemented when PRN (as needed) skilled nursing visits were not conducted as ordered by the physician and as outlined in the patient’s plan of care.

F) failed to follow the agency policies and procedures for hand hygiene, glove use, and/or proper bag technique while providing cares to Patient-1, 2, and 3 respectively.

The agency failed to ensure the Registered Nurse (RN) followed the agency policy and procedure to develop a Home Health Aide (HHA) plan of care that was individualized to the patient specific needs for 4 of 8 patients reviewed who received HHA services (Patient- 1, 2, 8, and 12).

The agency failed to ensure all Physical/Occupational/Speech Therapy (PT/OT/ST) initial evaluations/comprehensive assessments were completed within 5 days of the Start of Care (SOC) or that the physician was notified when the initial evaluations/comprehensive assessments were not completed within 5…

The agency staff failed to promptly notify the primary Registered Nurse/Case Manager (RN/CM) and/or the physician of a change in patient condition and/or the need to alter the physician approved written Plan of Care (POC) for 1 of 17 patients (Patient 1).

The agency failed to ensure the Home Health Aide (HHA) reported changes in the patient's condition to the primary Registered Nurse/Case Manager (RN/CM) for 1 of 11 patients receiving HHA services provided by the agency (Patient 1).

The agency failed to ensure a Registered Nurse (RN) completed an onsite Home Health Aide (HHA) supervisory visit with or without the HHA present no less frequently than every 14 days for 2 of 10 patients receiving HHA services, Skilled Nurse (SN) services and/or Physical, Occupational (PT/OT)…