Enhabit Home Health (Lynchburg)

The agency staff failed to ensure home health services were provided according to the patient's individualized plan of care for four (4) of 10 clinical records reviewed in the survey sample (Patient records: #1, 3, 4, and 7).

The agency failed to provide infection control education to their staff for three (3) of three (3) personnel files reviewed for which infection control was applicable for their job specific tasks (Personnel files: #1, 2 and 3).

The agency failed to ensure the patient was informed at the time of admission regarding the charges the patient may have to pay for home health services before care is initiated for nine (9) of 10 clinical records reviewed.

The agency failed to ensure the patient's individualized plan of care included a description of the patient's risk for emergency department visits and hospital re-admissions and information related to advanced directives.

The agency failed to ensure the Registered Nurse addressed all required elements for each home health aide supervisory visit for two (2) of two (2) clinical records reviewed in the survey sample with home health aide supervisory visits conducted on or after 01/13/2018. (Patient records: #4 and #7)…

The agency failed to send the patient's discharge summary to the primary care physician within 5 business days from the date of the final visit for one (1) of one (1) discharged patient's admitted on or after 01/13/2018 and were reviewed in the survey sample (Patient record: #1).