Dignity Home Health of Utah

The home health agency’s (HHA) admission packet did not include contact information for the HHA administrator, including the administrator’s name, business address, and business phone number in order to receive complaints.

The home health agency ‘s (HHA) admission packet did not include the names, addresses and phone numbers of the required Federally funded and state-funded entities that serve the area.

The home health agency (HHA) failed to ensure each patient received a patient specific comprehensive assessment.

The home health agency (HHA) failed to provide care planning, coordination of services, and quality of care as required.

The home health agency (HHA) did not complete a comprehensive assessment for 1 of 1 patient who was on a waiver service and received hands-on-care from a home health aide.

The home health agency (HHA) did not send all necessary medical information pertaining to the patient's current course of illness and treatment and treatment preferences to the receiving facility or health care practitioner to ensure the safe and effective transition of care for 1 of 1 patient that…

The home health agency (HHA) did not ensure each patient received the home health services that were written in an individualized plan of care (POC) that identified patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine…

The medication profile did not accurately reflect a list of medications the patient was currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and…

The home health agency (HHA) did not ensure that all care orders, including verb al orders, were recorded in the plan of care for 3 of 10 sample patients.

The home health agency (HHA) did not ensure that drugs, services, and treatments were administered only as ordered by a physician for 2 of 10 sampled patients.

The home health agency (HHA) did not promptly alert the physician to any changes in the patient's condition or needs that suggested that outcomes were not being achieved and/or that the plan of care should be altered for 2 of 10 sampled patients.