Dfw Home Health McKinney

The agency failed to ensure a patient's right to be free from neglect by an agency employee (RN A) for one of one patient (Patient 1) with diabetes (high blood sugar) who developed a foot wound in that the agency nurse failed to notify the physician of the wound and obtain wound care orders.

RN A failed to ensure accurate comprehensive assessments were provided to 1 (Patient #5) of 5 patient records reviewed with home visits.

The agency failed to ensure a patient received home health services as ordered in the individualized POC for one of two patient records reviewed (Patient 13) in that: Suprapubic (a hollow flexible tube that is used to drain urine from the bladder that is inserted through a cut in the tummy) urinary…

The agency failed to document both the existence of complaints and the resolution of complaints for 19 of 19 complaints reviewed (Patient 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 and 17).