Covenant at Home

The agency failed to ensure patients were informed of any factors that could impact treatment effectiveness for 1 (P-1) of 3 patients reviewed, resulting in the potential for unmet care needs and poor patient outcomes.

The agency failed to make efforts to resolve problems with patient behavior prior to discharge for cause in 1 (P-1) of 1 patient reviewed that was discharged for cause due to behavioral issues, resulting in the potential for unmet care needs.